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Term of use

We are personal related business and we will do everything reasonable possible to help you to correspond and meet lady. But you must understand that our service is dealing with human beings and therefore cannot be guaranteed. This is a best efforts service. We cannot guarantee any specific lady will want to meet or correspond with you. We may remove profiles at any time for any reason.

You agree to provide accurate and truthful information about yourself. Any false or fraudulent information provided by you may at our discretion result in the termination of your account without refund.

Ukraine Soul web site is for personal use of individual users only and may not be used for any other purpose other than for meeting a partner for a relationship with the intention of a future marriage. If you do not intend to meet a partner for a relationship with the intention of a future marriage, you must refrain from using the site.


What you are really paying for is a service. The service is correspondence with a REAL lady who is actually writing the letters and is REALLY interested to have relationship. The major cost to us is acquiring ladies who are genuinely interested to meet a western partner.

To the best of our knowledge all of the ladies are currently available but you must understand this is a very fluid situation and things can change at the moment. If you write a letter to a lady and she has become unavailable there will of course not be a charge to you for your sent letter.


After you e-mail us your information we will start working for you and your matchmaker service purchase will no longer be refundable.

Third parties

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We do not sell, or distribute your personal information to third parties.


You agree to hold us harmless from any claim, demand, or damage, including reasonable attorneys' fees, for any problems that may arise from our services, any correspondence we provide, any actions that may arise from meetings, or any other actions that result from using our services.

You are responsible for your interactions with other members. Ukraine Soul accepts no responsibility whatsoever for any disputes you may have with other clients and members.

We do not store or keep credit card information


If you have any obscene or offensive content of your letter we will not delivery your letter. We can close your account on our own discretion. Any unused portion of your balance will be returned to you.

Only we will interpret if your letter is delivered. By purchasing our letter forwarding service you accept our terms and conditions.


  • basically empty profiles;
  • profiles from those under 18;
  • profiles or messages inviting purely sexual relationships;
  • profiles from married or attached people looking for extra-marital affairs;
  • profiles or messages containing sexual or suggestive language;
  • profiles or messages containing offensive, potentially offensive, threatening or abusive remarks, or remarks which are in any way unfriendly, even if these are in response to unfriendly behaviour;
  • profiles or messages containing libellous or unlawful remarks;
  • profiles or messages containing dishonest statements, or attempting to portray the author as something they are not;
  • profiles containing pointers to external web sites, email addresses or phone numbers;
  • profiles or messages containing invitations to ring premium rate numbers;
  • profiles or messages promoting any commercial activity.


We reserve the right to edit and enhance photos submitted to us, to ensure they are of the highest quality and compatible with our guidelines.

Suspension or removal from service

We reserve the right to suspend your account or remove your profile at any time for any reason. No correspondence will be entered into in the event of this happening. We are not obliged to give a reason.

If you have broken any of our rules to even the smallest degree, even in response to any activity which also breaks our rules, it is very likely that your account will be removed immediately.

All female members, including ladies of the free contacts section, are asked to inform us when they are no longer consider themselves available. And we timely remove their listings. However, some of ladies may neglect to do so, or simply delay informing us. If you find out that one of our women is no longer available, please let us know.

Data protection

Your membership details and content you send are private and are properly protected. However the information you give in your profile is deemed to be in the public domain. Therefore if you are not happy with your details being made public, do not post your personal profile on


During subscription you have instant access to contacts of all women, so we don’t make any refunds and all sales are final.

How we use financial information

By subscribing on, you consent to provide your financial information to authorized retailers of our services and to such third parties as we determine are necessary to support and process your activities and transactions, as well as to your credit card issuer for their purposes.

Changes to our term of use

We will occasionally update this Term of use as necessity to maintain the highest protection for our members and to comply with a changing environment. We recommend you to check it when you visit our site to be sure you are aware of and understand our current policy.

When you purchase our services you agree to our terms and conditions.

If you have any questions or concerns about this privacy policy you can contact us at